Refunds & Returns Policy

WHEN YOU ORDER AT REMULAX, YOUR SATISFACTION IS 100% GUARANTEED!

Here at Remulax, our goal is simple: we want you to be completely satisfied with your shopping experience. That’s why along with exceptional value and customer-friendly service, all merchandise we provide are unconditionally guaranteed, no questions asked.

With our No-Hassle Return & Cancellation Policy, you may cancel any magazine subscription or return any merchandise item ordered through Remulax up to 30 days from receipt of shipment, if not completely satisfied, for any reason.

You will receive a full credit on all products returned within this time frame (plus shipping and handling charges and/or taxes). All credits will first be applied to any open balance you may have with us. If you do not have an open balance on your account, a refund will be issued to the default payment method chosen when you ordered and should show up on your credit statement 5-10 business days later, depending upon your bank.

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RETURN POLICY

Last updated September 26, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and Unused product in original packaging , and mail your return to the following address:


Attn: Returns


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Your refund, store credit, or return will be processed within 7 business days. Refund will show up on your bank statement usually within 3 days, depending on your credit card company.

Store credit will show up in your account within 3 business days.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

 ●     A 25% restocking fee will be charged for all returns.       

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
support@remulax.com

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